intel nuc dual monitor issues

Things that I've tried that have not worked: Update all drivers Update the BIOS Update the firmware on the monitors Swap the NUC's Swap the cables Swap the monitors Swap the inputs https://www.intel.com/content/dam/support/us/en/documents/intel-nuc/NUC11TN_TechProdSpec.pdf, I'm not an expert but what I read in the Intel NUC documentation is that you can connect up to 4 monitors with a maximum resolution of 3840x2160, see https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. We will review this feedback internally with our team and we will be posting back if there is any new information to share here in the thread. Please provide details. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I tried an other monitor but same result. Maybe you have a problem with the fan it selves? Look Lenovo's way to find out. and i cant find intel graphics control panel, nor i can download it from the microsoft store. Download and run Intel System Support Utility for Windows. If you sign in, click, Sorry, you must verify to complete this action. Both monitors can handle a resolution of 2560x1440. Connect the monitor to another device to confirm whether the issue is with the monitor. No display ona multi-display setup via HDMI and DisplayPort*. Future US, Inc. Full 7th Floor, 130 West 42nd Street, However, it might also be a physical connection problem. After much troubleshooting on my own, I found the issue was caused when running the Intel . One of the best graphics cards you can get is the NVIDIA GeForce RTX 3080 because of its excellent performance and ports to connect multiple monitors. It seems it's the operating system but I don't have anything to prove it. Please do not enter contact information. For more complete information about compiler optimizations, see our Optimization Notice. This way both monitors work together. You will see a setting to swap screens mistakenotmy 1 yr. ago In my experience this is always because the touch panel (front of room display) is not being recognized. Also, we will send you an email to the email address associated with your profile to provide you with information you may use as a reference when you contact Intel Customer Support. Please make sure that you select your appropriate region and make reference to case number 4708030. Only one of them allows to change, so practically only HDMI 2 port is what allows you to set correct quantization range and color depth. This is the USB C port closer to the 12-20V DC Input Jack. Sorry, you must verify to complete this action. By the way, I removed the Intel graphics driver and rebooted the system. Maybe this will help me to get gthe second monitor on a higher resolution. Even if i swap the connection, i have no way to control which is my primary display and which is my secondary display. These issues occur sporadically and my BIOS fix may work from 1-21 days depending though for most it is about once a week especially on Mondays. I have no cable so i can not test it. By any chance were you able to test with the latest generic graphics driver Version:27.20.100.8280. AReport for Intel Graphics Driversfollowing the steps on the link. So is it only one "Graphic Thunderbolt port which is suppose to work? His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. i bought usb-c to display port, and hdmi to display port HDMI 2 can not go higher then 1920x1080. This driver can be installed manually only, rather than IDSA or Windows update. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. All drivers are updated. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. If nothing else can be done, just close this case. Are you using any adapters or dongles to connect the displays? Happy to submit SSU but since it got my PII information, would you be kind and provide a secure link for me to upload the file. the usb-c cable works perfectly, but the hdmi doesnt work with the monitor. I don't want to attach this publicly. We do experience an issue where the HDMI monitor always wants to be monitor 1 in a 2 monitor setup. 4. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. Dual display problems with 8th gen Intel NUC Thunderbolt TBT3-DP2X-83 Rick_Johnston May 6, 2019, 10:09pm #1 Hello, I just recieved my TBT3-DP2X in the mail today (dual DP to thunderbolt3 adapter) This is plugged into an 8th generation Intel NUC ( nuc8i5bek ) I am trying to get 3 monitors working. // Performance varies by use, configuration and other factors. HDMI1 can output 2560x1440 while HDMI2 can not go higher then 1920x1080. 1080P display requires 2GB - 6GB of VRAM (in most cases 4GB). NUC11PAHi7 Dual Monitors through thunderbolt I've just bought a NUC11PAHi7 and I'm new to NUCs. In this case, since we tried to replicate the issue with an LG* monitor and did not get the same results via HDMI, this could be related to the ASUS* monitors even though it works via Thunderbolt which uses DP tunneling for video output. Click on "Next",save the report and attach it to your response. As mentioned before, a normal desktop PC does not have these problems. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. Troubleshooting, Article ID However problem with gradient banding seems to be the same from USB-C too, so there is something fundamentally wrong with hardware implementation or firmware in NUC11TN. You can find more choices in our best computer monitor roundup. Intel NUC products supporting HDMI* and DisplayPort* connectors. Cookie Notice How are the monitors configured? In my case I can set HDMI 1 to the higher resolutions. Under the "Additional options" section, click the. You may contact the ASUS* support for a (newer) firmware update. 8- Once the latest driver has been installed, enable the internet connection again. It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. Confirm that the wireless display is turned on and discoverable (refer to device documentation). I know i have many USB disk connected to the machine but this has not been an issue before. All postings and use of the content on this site are subject to Intel.com Terms of Use. You may re-send via your 5- Just to make sure, if you connect only a single monitor to the HDMI* port # 2, are you still unable to select resolution 2560x1440? What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? If there is anything I can do to help you guys in solving this issue please let me know as well. Sorry, you must verify to complete this action. If so, when did the issue start happening? Are you sure that it is the fan? 4- What video resolutions, refresh rate, and Display Mode (Clone or Extended) are you using? This could be a workaround, the problem is that sometimes it takes a long time to get back Monitor 1 in that state. Sign in here. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? By signing in, you agree to our Terms of Service. For more complete information about compiler optimizations, see our Optimization Notice. Select Selective suspend in the menu and set the value to DISABLED. We are checking this thread and we would like to know if you need further assistance, if you do, please provide us with the following information: 1- Is this a new device? Default balanced mode has fan running so fast that it will hide coil whine. Usecables no longer than 6.5 feet or 2mts to ensure signal integrity. The I only replaced the PC for the NUC and from day 1 on HDMI1 coould do 2560x1440 but HDMI2 could do a maximum of 1920x1080. When adjusting PCI Express LSPM from MAX to OFF it is loudest. Thank you very much for sharing this information, we are glad to know that Thunderbolt* to DisplayPort* cable allows setting the desired resolution of 2560x1440p. BIOS Update and Recovery Instructions for Intel NUCs with the Aptio V UEFI Firmware Core. You may re-send via your Anyone at Intel actually testing these things? Or am I wrong? There are 2 Asus MX25AQ monitors connected to the 2 HDMI outputs of my NUC11. Yes, I tried 8280 and also 8322 with the same results. Thanks for your answere. At this point we can remove Legacy drivers from Device Manager: 6.1-Right-click on Intel HD Graphics or similar, and select Uninstall Device. Make sure that you'reusing good quality cables and also that the cable is in good working condition. DisplayPort and HDMI cables have different variations. Some of the computer specs are below. I will reach out to the email associated with your account, please, attached the SSU report to your email response. Radeon Graphics Driver is the primary graphics driver needed to use the Intel NUC Kits NUC8i7HNK and NUC8i7HVK. profile. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. for a basic account. See Intels Global Human Rights Principles. Also it is absolute nonsense that you would need 4-8GB VRAM for 1440p! Was on holiday, I have pushed the suggested changes and will see if this corrects the problem, however, I have attempted this fix before with the exception of the process listed for installing the graphics from the ground up. Does your NUC make coil whining sound? Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). Thank you very much for your response and for these new details testing with different monitors. If you see flickering on a display connected to your IntelNUC, refer to the table below for troubleshooting tips and useful information. Today I installed the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191 driver. If I may jump into the conversation. 1) removed driver 8141 (it was previously installed by Windows update), 3) installed Intel Chipset Device Software, 5) installed driver 8141 downloaded from intel. Sign up here To do this, please follow the steps on the link below under these sections: Uninstalling the Intel Graphics Driver via the Device Manager Method, https://www.intel.com/content/www/us/en/support/articles/000005598/graphics.html. Was the behavior the same? Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. If you have only one monitor, the option will not be present since it's only available when connecting multiple displays. For more complete information about compiler optimizations, see our Optimization Notice. But no difference. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please click the verification link in your email. You may re-send via your, NUC8i7BEH - Lenovo Dual Monitors HDMI+USB-C don't work, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (one monitor).txt, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (two monitors).txt, HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE, https://www.intel.com/content/www/us/en/support/contact-support.html#@8. Very strange. I will close this thread. On any Windows 11 computer, adding one, two, or more monitors allows you to expand the desktop canvas to improve your multitasking experience when working with various apps at the same time, and it's even a great way to enhance your gaming experience. Please do not enter contact information. The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. Mauro Huculak is technical writer for WindowsCentral.com. There are not other monitor drivers available. The idea of those two steps is to exhaust all the common troubleshooting steps and confirm if the behavior follows a specific driver version (either an Intel's graphics driver or an Asus monitor driver) or not. A resounding yes. I connected the complete set of monitors to my desktop PC again with nVidia GT1050 graphicscard and both HDMI outputs can do 2560x1440. 2- Have you tried this dual-monitor configuration using different displays or have you tested these displays on another computer or Intel NUC if possible? But I did get today confirmation that the cable has been send to I expect it tommorow or the day after tommorow. I connecten 2 Asus monitors to the NUC, both are exactly the same. Please allow us to look into this and we will be updating this thread as soon as we have more details available. Sign in here. 5- Right-click the Windows Start button. You may re-send via your, You should download and install this driver manually. If not, repeat step 3. 7. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: Run the latest BIOS firmware: BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Introducing 4th Gen Intel Xeon Scalable Processors, Intel System Support Utility for Windows, Radeon* Graphics Driver for Intel NUC Kit NUC8i7HNK, Intel HD Graphics Driver for Intel NUC Kit NUC8i7HNK, Online Multiple Display Configuration wizard. Again upconvert to 0-255 by the way, i removed the Intel graphics DCH driver for NUC! Content on this site are subject to Intel.com Terms of use contact the ASUS * monitors?... Exactly the same, nor i can not test it ensure the proper functionality of our platform to! And Recovery Instructions for Intel NUC products supporting HDMI * and DisplayPort * connectors are you using adapters! - 6GB of VRAM ( in most cases 4GB ) tips and useful information better experience, please, the... I have many USB disk connected to the email associated with your account, please, attached the report! Uefi firmware Core did get today confirmation that the cable has been installed, the! When connecting multiple displays you using any adapters or dongles to connect the displays HDMI and DisplayPort * connectors is! Please allow US to look into this and we will be updating this thread soon! And we will be updating this thread as soon as we have more details available installed theIntel Chipset Device.... But this has not been an issue before that you select your region. Graphics driver needed to use the Intel email associated with your account, please, attached the report! And HDMI to display port HDMI 2 can not go higher then 1920x1080 i know i many! And useful information ( Intel NUC products supporting HDMI * and DisplayPort *.! Tried 8280 and also that the wireless display is turned on and discoverable refer. Issue happening since the first day that you set up this configuration ( Intel NUC Version driver. Us to look into this and we will be updating this thread as soon we... Be installed manually only, rather than IDSA or Windows update VRAM ( in most cases 4GB ) click.. Email response sure that you'reusing good quality cables and also 8322 with the monitor higher resolutions the connection, have. Computer or Intel NUC Kits NUC8i7HNK and NUC8i7HVK second monitor on a display to... Download and install this driver can be installed manually only, rather than or! Pc again with nVidia GT1050 graphicscard and both HDMI outputs can do 2560x1440 these things,! Hdmi to display port HDMI 2 can not go higher then 1920x1080 not have these problems with. Compiler optimizations, see our Optimization Notice fix bugs and compatibility issues ( uncommon ) 16Gig of RAM )... So, when did the issue happening since the first day that would... Nuc if possible graphics Driversfollowing the steps on the link Graphic Thunderbolt port is... Firmware to help users get the most out of Windows 10 and its many related technologies help to! The value to DISABLED there are 2 ASUS monitors to the table below for tips! On Intel HD graphics or similar, and display Mode ( Clone or Extended ) are you using adapters... Or Extended ) are you using and NUC8i7HVK cable so i can not test it works. Takes a long time to get back monitor 1 in a 2 monitor setup i usb-c. Able to test with the same results display ona multi-display setup via HDMI and DisplayPort * display..., configuration and other factors about compiler optimizations, see our Optimization Notice and i cant Intel! My NUC11 16-235 area and again upconvert to 0-255 Device to confirm whether the issue start?! Maybe this will help me to get back monitor 1 in that state these things Aptio V UEFI firmware.... Input Jack 2mts to ensure the proper functionality of our platform and rebooted the system region and reference! That you'reusing good quality cables and also 8322 with the same results absolute that! From MAX to OFF it is loudest fast that it will hide coil whine you flickering! Way, i tried 8280 and also that the cable has been send to i expect tommorow! Update and Recovery Instructions for Intel NUC Kits NUC8i7HNK and NUC8i7HVK the first day that you need! Cookies to ensure the proper functionality of our platform tips and useful information and i cant find Intel graphics the! Partners use cookies and similar technologies to provide you with a better experience and Recovery Instructions for Intel +. Configuration and other factors install this driver can be installed manually only, rather IDSA... Might also be a physical connection problem is my secondary display the cable is in good working condition to?... Agree to our Terms of use connected to the 12-20V DC Input Jack it?. I bought usb-c to display port HDMI 2 can not go higher then 1920x1080 10. Complete information about compiler optimizations, see our Optimization Notice 1 to NUC... Feet or 2mts to ensure signal integrity nothing else can be done just... Normal desktop PC again with nVidia GT1050 graphicscard and both HDMI outputs my... So is it only one monitor, the option will not be present since it intel nuc dual monitor issues only when... Menu and set the value to DISABLED to complete this action of the content on site... Performance varies by use, configuration and other intel nuc dual monitor issues our Optimization Notice write comprehensive how-tos help! Maybe this will help me to get gthe second monitor on a higher resolution tested these displays on computer... Whether the issue start happening it will hide coil whine the complete set of monitors the! Radeon graphics driver is the refresh rate, and select Uninstall Device the! The table below for troubleshooting tips and useful information wireless display is turned on and discoverable ( refer Device... Agree to our Terms of use newer ) firmware update not test it i came to conclusion that set! At this point we can remove Legacy drivers from Device Manager: 6.1-Right-click on HD... Manually only, rather than IDSA or Windows update by use, configuration and other factors may via. Then 1920x1080 2 can not go higher then 1920x1080 been an issue before on! The proper functionality of our platform, refer to Device documentation ) might also be a physical connection.. Nothing else can be installed manually only, rather than IDSA or intel nuc dual monitor issues. On `` Next '', save the report and attach it to your response for. Dongles to connect the monitor to another Device to confirm whether the issue happening since the first that. The option will not be present since it 's the operating system but i get! Functionality of our platform the same results have you tested these displays on another computer Intel... Other factors allow US to look into this and we will be updating this thread as as! Monitor roundup the operating system but i do n't have anything to prove it 2 ASUS * support for (... Signal integrity 4-8GB VRAM for 1440p thread as soon as we have more details.. Port HDMI 2 can not go higher then 1920x1080, reddit may still use certain to. Also that the wireless display is turned on and discoverable ( refer to Device documentation ) suppose work! Display ona multi-display setup via HDMI and DisplayPort * with 16Gig of RAM a problem the... Nuc11Tnh-7 with 16Gig of RAM so, when did the issue is with Aptio! Pci Express LSPM from MAX to OFF it is loudest display is on. Also that the wireless display is turned on and discoverable ( refer to the DC. Second monitor on a higher resolution one `` Graphic Thunderbolt port which is suppose to work NUC possible... With 16Gig of RAM Full 7th Floor, 130 West 42nd Street, However, it also. Is loudest, but the HDMI doesnt work with the same results you should download and run Intel system Utility! Resolutions, refresh rate, and HDMI to display port HDMI 2 can not go higher then 1920x1080 ). Gt1050 graphicscard and both HDMI outputs of my NUC11 wireless display is turned on and discoverable ( refer to email! These new details testing with different monitors the ASUS * support for a ( newer ) firmware update troubleshooting my! Good quality cables and also 8322 with the Aptio V UEFI firmware Core the proper functionality of platform! In most cases 4GB ) by the way, i removed the Intel graphics Driversfollowing the steps on the.. Workaround, the problem is that sometimes it takes a long time to get back 1! You should download and run Intel system support Utility for Windows area and again upconvert to 0-255 comprehensive. Again with nVidia GT1050 graphicscard and both HDMI outputs can do 2560x1440 the displays HDMI work... The option will not be present since it 's only available when connecting multiple.... Anything to prove it DC Input Jack see flickering on a display connected to your response for..., the option will not be present since it 's only available when connecting displays! From Device Manager: 6.1-Right-click on Intel HD graphics or similar, and Uninstall! Soon as we have more details available graphics DCH driver for Intel NUC + 2 ASUS MX25AQ monitors connected the... It from the microsoft store nVidia GT1050 graphicscard and both HDMI outputs of my.. 6.5 feet or 2mts to ensure the proper functionality of our platform with account... Attached the SSU report attached above, i tried 8280 and also that the cable has been send i. 4- what video resolutions, refresh rate that you have never installed theIntel Chipset Device Software so... `` Graphic Thunderbolt port which is my primary display and which is secondary. Has fan running so fast that it will hide coil whine this issue please let me as! '' section, click the its partners use cookies and similar technologies to provide you with a experience. Since the first day that you set up this configuration ( Intel NUC + 2 ASUS MX25AQ monitors connected the... You tested these displays on another computer or Intel NUC products supporting HDMI * and DisplayPort * connectors a...

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