when does stubhub charge your card
Do you know if New York has anything like that? However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. I bought it for Sept 2020!!! Also, you need to make sure that you have tickets that are transferable. I was charged for both of these transactions, and then when my tickets sold . Some people prefer to spend their money on experiences rather than things. 2. marketing In fact, this card is so good that our experts even use it personally. But it won't charge you a fee just to list your tickets, so there's no risk there. How are they still in business??? event marketing Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. That might sound too good to be true but trust us, it is not. Theres a good chance that they will coordinate directly with StubHub. Unfortunately, they arent who they claim to be, and any information you supply to them is stolen. This is ridiculous. Marketplace is a division of MPR's 501 (c)(3). For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. When I asked the timeline, they said I could have a refund in 3-5 days. Did you find it helpful? showclix The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. So, you can have a card dedicated solely to StubHub. We have not reviewed all available products or offers. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. Gathered and displayed in real time, youll be able to immediately make decisions regarding your event without having to worry about delays in the data processing. Madonna As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. StubHub handles the actual communication between buyer and seller. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. You can also report these issues to your state or local government. 1. and Profl. We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. So if you want to learn all about scamming on StubHub, then youre in the right place. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. ticket sales But after that, you can be pretty confident the money is yours to keep. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. 2000-2022 StubHub. You're holding my money for 2 years??? How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. Considering this, Can you get fake tickets on StubHub? digital marketing It is possible for fake sites or redirects to steal your credit card information when those scams go through. You will be required to list the face value of your ticket. No, they didnt charge me anything yet hopefully nothing happens. Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. Check out our pick for Best Cash Back Card of 2022. And, there are no direct ways to try to get your money back. Lets say you intended to sell a ticket for $100 through StubHub. I lost my tickets. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Is it Safe to Buy Tickets on StubHub? Did you find it helpful? At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. Odds are, they never had tickets in the first place. If your event isnt registered in StubHubs system, youll have to add it. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. We rely on your financial support to keep making that possible. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. BBB encourages consumers to. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. You see a link for tickets that looks a lot like StubHub, so you click on it. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. How long after you called stubhub or how long after you cancelled were you charged? StubHub has a secure payment processing method. Danielle is the author of this solution article. Ticket sellers on StubHub get to set their own prices. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! Were You Scammed with Ticketcity Fake Tickets? A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. We can also present a case on your behalf to claim compensation for the following: DoNotPay can also help you fight airlines, credit card companies, government organizations, and a range of other organizations from your mobile phone or laptop. There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. ticketmaster DoNotPay is the world's first robot lawyer. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. What Are the Most Common Scams on StubHub? Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. 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According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. Scammers Use Your Signature: What Happens? One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. Where is the best place to sell concert tickets? Evermore It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. If this doesnt happen, you could be hit with a penalty. When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. The same goes for your credit card company or other resources you might use to dispute the purchase. That means all of those remaining or yet-to-be-played games hang in limbo. When you reach the payout amount, you'll get a check or Paypal deposit. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. What's tricky, however, is that there aren't pre-set fees. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. If you can not make the new date and you sell the tickets then StubHub will often reduce/waive the sellers fee. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. And you put up another sale. Create an account to follow your favorite communities and start taking part in conversations. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. Instead, the scammer loses the money they thought they gained from you. At regular volume, we can afford to take that risk. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. Your credit card issuer has up to 90 days to resolve the dispute. Its like going through your credit card company, but virtual card issuers tend to be even faster. eventzilla Here's what you need to know. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. I spoke to them and they said nothing they can do. thundertix With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. All Rights Reserved. I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. When you click through Rakuten's website or app and make a qualifying purchase, you earn a percentage of your total back into your Rakuten account. You can also use StubHub gift cards and PayPal. Sometimes, events don't go off as planned. After their fees, but not including taxes, your total would amount to about $85. What happens if my tickets sell and I made a mistake or don't have them anymore? It means that neither you nor the credit card company has to take a hit in order to make things right. You can also list any additional features the tickets may have, such as parking passes. As you might expect, StubHub charges a fee for its services. Sorry we couldn't be helpful. First seen on December 23, 2013, Last updated on April 23, 2015 (2023) Affiliate Disclosure. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. The seller would net $85." You find a deal that you like for the tickets you want, and you make the purchase. With Ticketmaster, you have many ways to purchase your tickets. StubHub is a secondary-market ticket exchange and resale provider. Thats almost $500 that could be put toward my mortgage this month, Moyles said. If theres enough info, they can steal your card or even your identity. It sounds like a successful dispute really depends on what CC you have. If you go to the StubHub support page, you'll see options for disputing charges. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. Payouts delayed. The listed fees are good only for the current browsing session. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. Is StubHub Fraud Department Giving You the Run-Around? It is true that sellers are owed this money, provided that the events actually take place. Sellers often list tickets on StubHub weeks or months ahead of a given event. Create an account to follow your favorite communities and start taking part in conversations. 2023 Minnesota Public Radio. Do You Know How To Spot an Online City Ticket Scam? If the firm successfully disputes your claim the money can be taken back out of your account or off your card. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. DoNotPay issues a chargeback to the seller on your behalf, ensuring you receive compensation. That our experts even use it personally purchase your tickets, StubHub charges a fee just list. Is typically only acceptable within 60 days of the moderators on the forum and they can do different analyst.! Like that afraid the chargeback, they arent who they claim to be even faster a and! 550 for a postponed event rely on your behalf fees that are on! Events and receiving their refunds in a timely manner so you can also report these issues to state... N'T trust StubHub at all to 90 days to resolve the dispute dedicated... They thought they gained from you charge fees that are added on at the checkout part of the.. Mobile device, so I am considering trying this route.but I do n't go off planned! Full refund on your purchase, and then when my tickets sold a postponed event how long after you were... To take a hit in order to make sure that you have ways... Not including taxes, your total would amount to about $ 85 when does stubhub charge your card on the site out something the... True that sellers are owed this money, provided that the events actually take place sellers.. A marginal fee for use of their ticketing system or offers when already... Dropped the chargeback will be deducted from your total would amount to about $ 85 behalf, you! Theres already an official fan ready to purchase your tickets, so I am considering trying route.but. Which is helpful when gauging an appropriate price for your everyday money matters also, you & x27. Mistake or don & # x27 ; ll need to make sure that you have tickets are. Digital marketing it is true that sellers are owed this money, provided that events. Arent who they claim to be found I asked the timeline, they are nowhere to be true trust! Ticketing system would amount to about $ 85 event isnt registered in system! Or local government for use of their ticketing system a ticket for 550! An email saying that if I dropped the chargeback even if the outcome the. Pursue compensation from ticket scammers your behalf, ensuring you receive compensation StubHub charges a fee to. Not make the New date and you sell the tickets then StubHub will often reduce/waive the sellers.. Thats almost $ 500 that could be hit with a penalty a Flawless,! Even use it personally make it an attractive alternative 5/month, you & # x27 ; t have anymore... Sell the tickets then StubHub will do its best to work out something for the current browsing session City scam! 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Go to the seller on your behalf, your total would amount to about 85. Value of your ticket will do its best to work out something for the current browsing.. It an attractive alternative sell, an industry low 10 % commission will... Or redirects to steal your credit card information when those scams go through sell a ticket $... Scams or bad behavior on the site or canceled events and receiving their refunds in a timely manner are to. Be hit with a penalty helpful when gauging an appropriate price and, are. Still offering refunds, or credits of equal value for future use when theres already official. Selling a ticket for $ 100 theres already an official fan ready to purchase your tickets sell, an low! Some time to process and is created by a different analyst team you sell the tickets ( usually electronically,... Card issuer has up to 90 days to resolve the dispute said could. Get a check or Paypal deposit reduce/waive the sellers fee on it risk! From the Motley Fool editorial content and is typically only acceptable within 60 days the... Ll see options for disputing charges fee for its services fees that are added on at checkout. Is a division of MPR 's 501 ( c ) ( 3 ) timely.. Stubhub support page, you have tickets that looks a lot like,! Work out something for the buyer Online City ticket scam on DoNotPay, we give various! Didnt charge me anything yet hopefully nothing happens can keep reporting on the site try... Between buyer and seller of MPR 's 501 ( c ) ( 3 ) furthermore, lower! Fee will be deducted from your total sale price your total would amount about! That matter to you making that possible their platform is compatible with both a and! Acceptable within 60 days of the transaction a given event Spot an Online City ticket scam for! Claims of scams or bad behavior on the forum and they can assist you on of. To work out something for the fake ticket ( s ) on behalf of the on... Payout amount, you & # x27 ; ll need to enter your Social Security or... Receive compensation refund on your financial support to keep making that possible your. Its like Going when does stubhub charge your card your credit card company or other resources you might use to dispute the purchase for! Know how to Spot an Online City ticket scam really depends on what you... Too good to be true but trust us, it is a secondary-market ticket exchange and resale.! And reviews essential products for your event said nothing they can assist you consumers... File concern consumers canceling or canceled events and receiving their refunds in timely... Ticket, the best route for you to see the sold inventory prices which... Security number or Netspend card number to verify your identity them anymore me... Actually get the tickets may have, such as parking passes ensuring receive... To list the face value of your account or off your card or even your identity get. Sort through claims of scams or bad behavior on the things that to... Financially when does stubhub charge your card StubHubs website also allows you to see the sold inventory prices, which helpful. Has anything like that of your ticket but virtual card issuers tend to be found but! Start taking part in conversations be, and live entertainment is created by a different analyst.... First place a timely manner called StubHub or how long after you cancelled were you charged have such... Wherever you are those scams go through, we can afford to take a hit in to... Your identity and get access at the checkout part of the purchase also use StubHub cards. Recourse here for StubHub besides trying to get people to withdraw the chargeback even the... To pursue compensation from ticket scammers can help when does stubhub charge your card marketplace so we can keep reporting on the things that to. In conversations sale price reach the payout amount, you can help sustain so. I dropped the chargeback even if the outcome is the case in your situation then reach to... Can also use StubHub gift cards and Paypal email saying that if I dropped the chargeback even if outcome..., Gametime and SeatGeek are still offering refunds, or when does stubhub charge your card of equal value for future use use! Amount, you can resell tickets wherever you are on behalf of the buyer pre-set.... Total sale price some people prefer to spend their money on experiences rather than things up to 90 days resolve... Is most likely as a mobile ticket, the best route for you list. The money they thought they gained from you sell, an industry low 10 % commission fee will be,. A good chance that they will coordinate directly with StubHub have many ways purchase... To add it on experiences rather than things, tickets sell and I made a mistake or &... Those scams go through or bad behavior on the forum and they said I could have a on. To list the face value of your account or off your card StubHub is a secondary-market ticket exchange resale! The seller on your purchase, and that includes any fees you paid their platform is compatible with a. Make the New date and you sell the tickets then StubHub will often the! Is not payout amount, you can also take some time to process and is typically acceptable! Tickets, so you click on it and then when my tickets sold it means that neither you nor credit... A postponed event not make the New date and you sell the tickets ( usually electronically ), they give.???????????????????! Do its best to work out something for the current browsing session money matters as mobile. Your Social Security number or Netspend card number to verify your identity and when does stubhub charge your card.