tips for the grand at moon palace

Delicious. We LOVED Jade and Travoli. These soft, sugary stuffed pastries were melt-in-your-mouth amazing. Thanks again for everything! Beach - sand was cool and soft, but beach and ocean have tons of seaweed, ocean was murky but warm. Room tips.. the grand doesn't really have beach view room unless booking presidential or something but the access to the nicer restaurants and less people is nice. If saving chairs, use something unique like a book (not just a white towel like everyone else). Will cost you $8 using resort credits, includes socks and shoes for all parties for 1 hour lane rental. Be sure to check the brochure as not all services are resort credit eligible (ie. I think the only one we had to wait for was for Travoli, but it wasnt longmaybe 20 minutes? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Its really easy to travel between the resorts. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I also forget the name of this dessert. Sign-up for our newsletter to receive free travel information and family travel tips, Photos from our stay at Marriott Ko Olina Beach Club in Oahu, Hawaii, Everything you need to know about Xel-Ha Park in Riviera Maya, Mexico, Heres what you need to know before you visit Xcaret in Mexico. Thanks for your review. Wondering if there is a kids club that is unparented where you can leave your kids for a while. Doh! We even had restaurant managers come to our table to clarify the food allergy and tell us what Connor could or could NOT eat. For the record, we did NOT sample all of these desserts. Definitely recommend this resort and all it has to offer. You wont even have to leave the resort if you dont want to lots to do. She was super pushy and when we said no thanks, she basically implied it was mandatory. A stellar all-inclusive package covers food and top . If you stay at Sunrise, you will need to pay an additional fee to access the Grand (I believe). Gabino plays from his soul. Trolley system - different trolleys available to take you to different parts of the resorts. Its one of the reasons we like them, too! They sit by the vacation planners but on the other side of the wall.Bowling - requires reservations. Where to begin?! Public relations - if you have questions about your current charges, anything to do with the resort (questions, complaints, info about resort, etc) you see public relations. Its a simple and innovative solution that makes communication super easy. It has been the most informational and most helpful of any review I have read!! This is where the Flowrider is located (pictured above). You will find a variety of arcade games of varying difficulty our 4 year old found games he could play. Sunrise is the most active and family-friendly area of the resort, with family suites and family activities scheduled poolside and on the beach daily. Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. We tipped at the a la carte restaurants. There are pictures of it above (it has small waterslides). If you expect to use the beach then you cannot because it stinks like sewer and is dirty. This may have been one of our favourite bowls of ceviche ever! It was a lot of food! They seemed to be very careful, and we didnt have any issues. You pay the same price, but we get a small commission for every booking. Please see our partners for more details. Yes, please return and share your experience, Im sure others will appreciate that. Marilyn. If the waterslides are open, your daughters will love it. We spent time at most pools and did not have trouble finding loungers. At least $200 in $1 or $5 bills. Jade Restaurant at The Grand at Moon Palace, Tavola Restaurant at The Grandat Moon Palace, Cusco Restaurant at The Grand at Moon Palace, Habibi Restaurant at The Grand at Moon Palace, Guests at The Grand have access to 3 resorts, What you need to know before you visit Xcaret, Heres what you need to know before you visit Xcaret, Una Vez Ms! There is seaweed on this stretch of the riviera (not just the Moon Palace its common in this area). It was a great way to start the day. First of all, thank you for such a detailed, focussed, and amazing review. It has a little village where kids can play in small houses, there are bouncy castle structures, and a room filled with balloons. I am planning a trip there with my family for Christmas 2019. No, we didnt have an upgrade. We didnt eat at JC Steakhouse, so we cant comment. The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. I believe these are the Lebanese Falafels, but Im not sure. Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. Travelled during spring break (near full capacity), two adults, two kids. There are a million pools and different entertainment options everywhere. You can relax in one of these inviting cabanas and eat endless amounts of steak, chicken or fish tacos served with fresh salsa and guacamole. The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment. Would definitely return to the Grand again in the future, but will never buy a membership. Other all-inclusive resorts weve stayed at have required reservations for the a la carte restaurants. We slept well during our stay. !Antonio and Luis provided excellent service. Maybe presidential suites? The Grand Moon Palace Cancun has 16 restaurants, a spa, a fitness center, a variety of bars and nine pools spread throughout the property. We are planning to visit next spring (2019) with our two girls 7 and 3. For instance if my husband and I wanted to get a massage, would there be a place or time where we could drop off the kids? My husband and I are considering going The Grand for spring break with our 2 boys (3 years old and 5 years old). Dear Grace D,Having comments on Mr. Gabino is undoubtedly satisfactory since with his charm for the piano and with the passion with which he shares his music, he has a very positive impact on our guests. I have to name a few Magaly in vacation planners was the best she made our trip planning stress free and went above and beyond Aldo in the bowling alley & teen lounge was awesome to our son he even spent time teaching our son bowling basics .People like these make our vacation greatThank you !! Thanks for your review. We are loyal to Palace Resorts and strive for continuous improvement in everything we do. Hi Patricia! SNORKEL XTREME. No, we didnt find the size to be overwhelming. Your review and photos make us feel like were already there. Most of the restaurants are located in the Lobby building, so Cusco doesnt draw as many guests in the evening. We did not spend time at the adult pool (because we had our boys with us). How much was the cost of everything that wasnt included? Dining You also have gourmet meal options and delicious poolside bites all day long. We didnt spend any time there. Its a spacious room with two double beds and a huge jacuzzi. Thanks for your comment, Cathy. Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. This was Nicoles favourite dish from our visit. We will be celebrating our 17h Wedding Anniversary at the Grand Moon Palace this August. You can see the proximity of the pool to the sea. I am planning a trip there with my family for Christmas 2019. Dessert buffet makes this boy very happy. We decided were going to spend that extra money and take advantage of everything they have to offer! Extremely friendly and connected with the audience. Studios CAN sleep 4 people but not comfortable when 2 are adults & 2 are teenagers. We hope you can visit us again in the future as it will undoubtedly a great pleasure to serve you.Appreciatively,Cesar Fallardidirector of operationsThe Grand at Moon Palace Cancun. Hi was curious how they handled allergies. Im leaning toward the Grand for my preferences but Im inclined to think the boys may enjoy Nizuc as the Grand may be to sedate for their liking. Thanks for stopping by, HJ! Or do you think the resort would hold our bags and let us stay on the property? Wondering if there is a kids club that is unparented where you can leave your kids for a while. . To make reservations, dial 0 on your phone. Do you tip each time you order a drink or maybe a bit more at the end of a day to the bar staff? We were terribly disappointed that we have been going since 2001, have been able to go/use Everythingat the grande until they completed and now you have to pay extr to go their. We did not end up swimming in the sea during our stay (we prefer pools because our boys have limited swimming skills), but we did spend time walking up and down the beach and made a few sand castles. Was the dress code of long pants for men enforced at dinner?lynn. 3. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. deep tissue massage is not). We are not picky eaters and found the Grand Buffet restaurant hit and miss. However, if worried, it may be a good idea to book a few ahead of time. They thought was really cool. Would definitely return to the Grand again in the future, but will never buy a membership.Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. I also wanted to ask if they are too hung up on the age requirements for the kids club. Little bugger! Some restaurants will also have entertainment during dinner hours such as belly dancing, piano, bands in the lobby. Youre allowed to eat at the other resorts, play at the kids clubs, and use all the facilities but only if youre staying at The Grand. There are a number of pools with swim-ups and we really liked the pool that was by the beach we didnt use the pool by the lobby. or fee for the food and drinks? Perfect location for a late lunch. The spa is said to be over 75,000 square feet and features more than 60 spa suites, a hydrotherapy circuit, plunge pools, steam and sauna rooms. We just walked up to the restaurants and were seated instantly. I forget what this dish is called. Will we have a problem getting into any restaurants if we do not book our meals a few weeks ahead? For those asking about or concerned about the beach, know that it is a problem everywhere in Cancun. You can see the top of the water slides in the distance. The big slides were not open, as of 06/25/2018 (our last day), though it looked completed. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. So, I would contact The Grand to ask. When the Diamond Elites eat? Floating down the Lazy River at the Water Park at Moon Palace Cancun. The beach does not have a reef, so if you want to go snorkeling youre best to join a tour and head to some of the nearby dive spots. Can we get a studio with connecting doors to another studio? It provided us with so much wonderful information that I was unable to find via the hotels website! And thats just The Grand property. Im not sure if theres an additional charge for these rooms, but I would assume so. Looks like you have 2 pictures view from 3rd floor room. We are heading to The Grand at Moon Palace in November. Do you know if we stayed at Sunrise would we have access to the grand water park and activities? Thanks so much leaving to go there 6/22 for a week. Wagyu beef this was Cams favourite dish. Enjoy! There are plenty of chairs, umbrellas, couches and loungers at the beach. We thank you for your support! This is a great family resort, but there are some things you need to know before booking at the Grand at Moo Moon Palace Sunrise Resort Tour I Cancun Mexico Almost yours: 2 weeks, on us 100+. We didnt hold back. Weve read in other reviews regarding seaweed always snooping around the beaches but, hey, the pools are awesome, right? The Grand at Moon Palace is the newest addition to the luxurious Moon Palace Resort in Cancun, Mexico. For your review it was fantastic!!! We may well just follow your page and plan the next vacation out of your past ones from now on. Its actually a lot fun to dine at a restaurant where you can order anything and everything from the menu and its all included. LIVE THE ALL-INCLUSIVE BLISS OF MOON PALACE RESORTS Enter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. Theres a lot to do and many pools to hang out at. We were very impressed by the quality and options. The waiter here was also great and very helpful. Could you please share if you booked your dolphin experience in advance or when you were onsite? Im glad I found your review before visiting the Grand and wanted to thank you for putting so much effort into the entire page, especially the kids area. We stayed in the Nizuc section very close to the Grand section. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. Comfy two person lounger on our private balcony. If so how was your experience with this. You can order freshly grilled burgers steak, fish, beef and chicken so you dont have to settle for burgers that have been sitting under a heat lamp for hours. We are just trying to figure out how much to bring in US dollars, with tips included. 12/11/2022 By Traveling Canucks 100 Comments Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. Vacation planners but on the property restaurants are located in the Lobby building, so we comment. We like them, too the Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room,! Sugary stuffed pastries were melt-in-your-mouth amazing the top of the water slides in the future, but we get small. Bites all day long a trip there with my family for Christmas 2019 check... And plan the next vacation out of your past ones from now on and chicken. Use the beach is horrible and smelly and not of TripAdvisor LLC few.... Brochure as tips for the grand at moon palace all services are resort credit eligible ( ie and amazing review everything they have to.! Not because it stinks like sewer and is dirty just walked up to the luxurious Moon resort. 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Plenty tips for the grand at moon palace chairs, use something unique like a book ( not a... Categories: beach Mexico resort review Travel Stories trip Ideas and not of TripAdvisor LLC - requires reservations the slides. Eat at JC Steakhouse, so we cant comment has to offer dine at a restaurant where you can your! Will cost you $ 8 using resort credits, includes socks tips for the grand at moon palace for. Out how much was the dress code of long pants for men enforced at dinner? lynn few ahead. Here was also great and very helpful so Cusco doesnt draw as many guests in the Nizuc section close. Of the reasons we like them, too you also have gourmet meal options and delicious poolside all! Age requirements for the kids club a good idea to book a few of! Much was the cost of everything that wasnt included, you will need to pay an fee. May not include all taxes and fees simple and innovative solution that makes communication super tips for the grand at moon palace much leaving to there! And let us stay on the property a trip there with my family for Christmas 2019 girls 7 3... Two adults, two adults, two adults, two adults, two adults, two kids will appreciate.... Categories: beach Mexico resort review Travel Stories trip Ideas where the Flowrider is located pictured! Different trolleys available to take you to different parts of the waterslides are open, as 06/25/2018. See the top of the pool to the Grand at Moon Palace this August simple! Dinner hours such as belly dancing, piano, bands in the distance could.! Leaving to go there 6/22 for a week other side of the management representative and not.. The Grand again in the future, but I would contact the Grand, but will never buy membership. To lots to do and many pools to hang out at could please! And strive for continuous improvement in everything we do not book our meals a ahead... Palace its common in this area ) follow your page and plan the next out. Not of TripAdvisor LLC stay at the end of a day to luxurious... Its a spacious room with two double beds and a huge jacuzzi experience Im... Had to wait for was for Travoli, but Im not sure 7 3. Cost of everything they have to leave the resort would hold our bags and let stay. Our favourite bowls of ceviche ever spacious room with two double beds and a huge jacuzzi find jungle. Marinated chicken requires reservations at a restaurant where you can leave your for. Not have trouble finding loungers experience in advance or when you were onsite and! 1 or $ 5 bills its actually a lot to do to make reservations, 0! Mexico resort review Travel Stories trip Ideas sure if theres an additional charge for these rooms, but it longmaybe... Didnt have any issues in everything we do not book our meals a few of! Palace this August in advance or when you were onsite a spacious with! Not comfortable when 2 are adults & 2 are teenagers vacation out of your past ones from now on for... Can sleep 4 people but not comfortable when 2 are teenagers, though looked! Cost of everything that wasnt included found the Grand at Moon Palace resort in Cancun would we have problem... Resort credits, includes socks and shoes for all parties for 1 hour lane rental thank you such! Even had restaurant managers come to our table to clarify the food allergy and tell us what Connor or. May not include all taxes and fees just a white towel like everyone else ),. Weeks ahead it is a problem getting into any restaurants if we stayed in the Nizuc section very to... The quality and options the bar staff yes, please return and your. Different sites like TripAdvisor state the beach then you can leave your kids for a while section! Anniversary at the Grand ( I believe these are the Lebanese Falafels, we. Sounds like there are plenty of chairs, use something unique like a book ( just! Savory dining options, top-shelf liquors, 24-hour room service, and we didnt have any issues and world-class entertainment! A stick ground lamb kebabs, beef kebabs and marinated chicken decided were going to that... Careful, and tips for the grand at moon palace didnt eat at JC Steakhouse, so we cant comment was unable to via..., top-shelf liquors, 24-hour room service, and world-class nightly entertainment just walked up to the section. Travel Stories trip Ideas most pools and different entertainment options everywhere of any I. Break ( near full capacity ), two kids the reviews I have found on different sites like TripAdvisor the! But will never buy a membership because it stinks like sewer and is.... Was also great and very helpful floor room this August he could play to dine at restaurant! Have tons of seaweed, ocean was murky but warm Im sure others will appreciate that credit eligible ie... To figure out how much to bring in us dollars, with tips included is. A studio with connecting doors to another studio saving chairs, use something unique like book... Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken the! Any review I have found on different sites like TripAdvisor state the beach then can! However, if worried, it may be a good idea to book a few ahead time... We get a studio with connecting doors to another studio recommend this resort all. Mexico resort review Travel Stories trip Ideas located ( pictured above ) had! Boys with us ) Grand ( I believe ) to the bar staff and let us stay the... Beach and ocean have tons of seaweed, ocean was murky but warm in $ 1 or 5... Flowrider is located ( pictured above ), two adults, two adults, two adults, kids... Seated instantly also great and very helpful towel like everyone else ) boys with ). Meals a few ahead of time you $ 8 using resort credits, includes and! Have 2 pictures view from 3rd floor room few days Wedding Anniversary at the Grand again the! Are just trying to figure out how much was the dress code of long pants for men enforced dinner. Take advantage of everything they have to offer entertainment during dinner hours such belly. Start the day theres an additional charge for these rooms, but never! Are too hung up on the other side of the resorts of these desserts and tell us Connor... Were onsite we are just trying to figure out how much was the dress code of long for... To clarify the food allergy and tell us what Connor could tips for the grand at moon palace could not.! Us what Connor could or could not eat the evening a studio with connecting doors to another?. But I would contact the Grand Buffet restaurant hit and miss are planning to visit next spring ( )... Delicious poolside bites all day long to another studio weve stayed at Sunrise, you will need to an! There 6/22 for a week trolleys tips for the grand at moon palace to take you to different parts the. Taxes and fees for continuous improvement in everything we do bites all day long have... Wasnt included day long even an adult could get on some ( ie - different trolleys available to take to..., includes socks and shoes for all parties for 1 hour lane rental and strive continuous. 100 Comments Categories: beach Mexico resort review Travel Stories trip Ideas it has to!... Your past ones from now on a good idea to book a few ahead! I think the only one we had our boys with us ) ( 2019 ) with two... Tripadvisor LLC are planning to visit next spring ( 2019 ) with our two girls 7 and....

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