how to get a better deal with virgin media
Find out which providers increase their prices each year. TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router, WiFi Speed up to 5400 Mbps, 4Gbps LAN Ports, Connect 200+ Devices, Ideal for Gaming Xbox/PS4/Steam&4K/8K, with OneMeshand HomeShield (Archer AX73) No Results. Its always also very useful to know if people have had success with other techniques so please let us know. Just ask for cancellations straight away customer service cannot give you same deals.. virgin media is possibly the most unreliable wifi service ever the connection can be good but it last for maximum of 10 minutes before telling me to naff off and then stopping it is ridiculous for the price i can't even download my game it feels like 1994. Netflix to hike prices by up to 24 per year for millions of users and Disney+ will cost 24 more too, but there are ways to cut down costs. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. Virgin also offered him a free sim with 5gb a month of data and free calls and texts. How much does it cost to have Amazon Prime Video on Virgin Media? We have a Virgin Media page with all their available and active vouchers. At Virgin Media, you can only get home phone packages in a bundle. BT TV always includes broadband. This is because they are only sold as a bundle with broadband, making their internet plans cheaper. The consent submitted will only be used for data processing originating from this website. 9 tips to haggle with Virgin Media! Amazon Prime Video, also known simply as Prime Video, is an American subscription video on-demand over-the-top streaming and rental service of Amazon offered as a standalone service or as part of Amazon's Prime subscription.The service primarily distributes films and television series produced by Amazon Studios and MGM Holdings or licensed to Amazon, as Amazon Originals, with the service also . . Virgin Media gives you the option to go contractless in some bundles, but unlike NOW Broadband, it is not accessible to everyone. According to our price guide in December 2022, the Virgin Media M125 Ultrafast package nearly doubles in price from 26 per month to 51 per month after the fixed-term contract ends. And if you're already out of your initial contract term, you could already be overpaying for your Virgin service by a very large margin. All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. You will need to compare their deals with other providers and see what works best for you. You can also check out a guide to finding existing Sky TV deals at Savvy Dad. At the time of writing, their standard contract is for 18 months. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Virgin Media bills will rise for many in March but you can haggle a deal, Martin Lewis reveals how to lower the price of your Netflix subscription after it hikes bills, Virgin Media customers explain how to save 276 a year and avoid latest bill hike, B&M shoppers rush to buy bargain garden must-have that scans at just 10p instead of 25, I'm a Toy Story superfan - my collection of movie memorabilia will sell for 40,000, One month until millions of households are hit by huge bill shock - how to avoid it, High street giant to close two depots putting 1,400 jobs at risk after shutting branches, Big change by broadband provider to cut bills for millions on Universal Credit and benefits, Six underused settings on your appliances - and they can slash energy bills by 280 a year, Five things you should buy at Tesco and the items to avoid, Hundreds considering taking on a side hustle or second job, revealed its intention to increase prices. In the past, they had some deals that included Amazon Prime Video for free for a period of time. He decided to call Virgin after receiving a letter saying his monthly bill would increase by 3.50 a month. TV channels are often the most expensive part of any package. In our guide on how to save money with Sky and BT, Latest Deals came to the conclusion that you get a better deal getting Sky TV than BT TV. Virgin Media covers it all. One thing to note that if you are offered a certain price and do not accept the offer at that time it's unlikely you will get a better offer at a later date or even one that matches the original offer. Others say they have landed even bigger discounts by speaking to someone directly at Virgin though. You will need to haggle or switch, otherwise, it is not a good deal. Before I knew it, they had cancelled my package. Phoned them to see if they could reduce it. They all include broadband with a minimum speed of 54Mbps and free calls on the weekends. If you love some Game of Thrones for example, theyll probably note this is on Sky Atlantic and you wont be able to get it on Virgin Media. with our step-by-step guide. I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. The introduction of inflation-linked price changes, which comes into effect in 2024 when RPI is projected to be at around 1.5%, will give customers clarity and certainty about what to expect from their bills while fuelling the investment required both now and in future. The average increase will be 4.70 a month, or 56.40 a year. EE offer 24-month and 12-month contracts or 1-month rolling deals while . You need to keep calling until they are tired of you and send you to get a better deal. 1.2 Understand how Sky and Virgin Media will convince you not to cancel. However, not all is lost, because you'll be able to cancel your contract and switch to another broadband provider as a result. I was gutted as I had to turn it down at that point typical!! One commenter warned: "That automatic discount is a pittance. Enter your details. This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. Finding the best Virgin Media deals for you can be tricky: the company has a huge range of different broadband, broadband and TV, phone and SIM-only offers to choose from, each complete with a list If you search your postcode on a broadband comparison website, you can then filter by providers to get a good idea of what products are available. How does that sound?. Haggling with Sky and Virgin Media Cancellation team / Customer Retention, Negotiate with Sky and Virgin Media Post-Cancellation Retention. Virgin Media uses coaxial cables that are more reliable than copper cables. Virgin Media has a 14-day money-back guarantee and if you are not happy with their service, you can cancel your contract within the first 14 days. Customer service agents are given many different options to help customers. Search on Uswitch to find the right broadband package for you. Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV. When does my Virgin Media contract end? Customer Reviews Check out our bundle options to see which one suits you best. If possible, find out before you call whether you are still in a contract. Here's how to haggle for the best deal. And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. Is it worth getting a broadband deal with Virgin Media? More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. You can cancel and switch to another provider with very little fuss. All of their cable TV packages come with a box set called Virgin TV 360. Once you get a new contract with Virgin Media, you will receive a copy of it at your email address. Now Sky and Virgin Media may potentially play a clever little trick at this point. This is likely to be the best offer youll get when I was leaving recently, the offer at this stage was half what I was paying monthly. You can also get a contract for 12 months or even go contractless and pay month by month. Hello everyone! You will be paying an expensive exit fee if you decide to leave your contract early. If you have time and energy, try to negotiate for a little longer and see if you can get something more! Virgin Media was the UK's first provider to offer broadband, home phone, TV, and mobile plans. They are putting the price of our contract up. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. Same package just 10 cheaper.". This is an interesting fact at Virgin Media, if you get a home phone package with Virgin Media, your broadband is cheaper. The saving was even more impressive for people who have a combined broadband and TV package - 90 a year, on average, which is a discount of around 6%. If you click on a link to an external website and make a purchase, Latest Deals may earn a commission. We recommend starting with the Big Bundle and then making it your own by adding your choice of . Virgin Media Broadband upgrade deals. I wouldnt do this right up on the deadline though as it can make things trickier if they have started to close down your services. As a result, you could be on an ultrafast broadband speed thats more than enough for your needs. The TV and broadband provider has now started contacting customers to tell them how much their bills will go up by. You may still get lucky with pushing things further, but this is usually an end point in your ability to haggle with Sky or Virgin without at least starting the cancellation process. The best way to know if you are going to save on Virgin Media is to actually compare what you are getting with them and what you can get from other providers. If you want to stay with your provider, check prices elsewhere to set a benchmark and then call its customer services and threaten to leave unless it price matches or lowers your bill. Nope.". At the time of writing, Virgin Media charges a setup fee of 35 for all their broadband plans. VIDEO ON With a quick research, if you select these same channels (Sky Cinema HD, BT and Sky Sports Channels), you will pay 63 per month at Sky, including Netflix for free. Dont take the first price as gold!". The forms must have gone through as I suddenly got a call from Virgin retention offering to better my BT deal by 5 a month (25), and I . the broadband has been reliable and still seems to be. Going contractless with Virgin Media: how does it work? You can watch and record live TV, as well as watch on-demand whenever you want. Examples could include faster broadband, boxsets, a movies package or extra sports. EE and Virgin Mobile offer a wide range of SIM only mobile deals. Free delivery. If you compare them with Sky options and with BT options they are probably cheaper, but you can get more with Virgin Media. About a week after youve cancelled, you may start getting calls on your registered number try and pick these up if possible. Call 0345 454 1111 and follow the menu to speak to the Retention team. Then you need to cancel your Virgin Media Plan. Ring them up by all means. Same package just 10 cheaper." One customer saved himself a whopping 23 a month - or 276 a year. Virgin Media has often upgraded customers broadband speeds for free, timed with price rises. It might surprise you how much of your viewing is on Freeview channels, or streaming services like Netflix or Amazon Prime. Theres sometimes a trade off (extending your contract for a period) and sometimes not. Website: Sign in to your Virgin Media account on its website. No, you cant watch Sky Atlantic on Virgin Media at the time of writing. Buy a regular iPhone 14, an iPhone 14 Pro, or an iPhone 14 Pro Max and get an Apple Watch SE and Apple Fitness+ . Then you can ask Virgin Media exactly what you want and show other providers who are already giving this same type of deal. This is great if you are working from home and attending lots of video conferences or love to stream in UHD and to play games online. But you best be quick once you're told about your price increase, because you'll only get a 30-day window to end your current agreement. Broadband packages at Virgin Media start at a speed of 108Mbps, which can be more than you need. Customers who are not on a fixed contract (i.e. negotiate with, Tip #4 - Always try to get in touch with the customer retention department, Tip #5 - The best way to communicate with them is with a smile on your face, Tip #6 - Pick the best phrases to use when communicating with them, Tip #7 - Keep in mind all the issues you had with Virgin Media when negotiating Roam like home in the EU. Big Entertainment throws in more than 1,000 movies on demand, while its VIP deal offers every channel going. Im paying 75 a month but Ive just seen a deal with Sky/Virgin Media for the same offering at 45 a month. Virgin Media is an accessible company to get in touch with. View check images online. Another customer said: "Had a letter from Virgin Media this week. Yes, Virgin Media offers mobile data on the London Underground, at the moment this is available in 250 stations. View our online Press Pack. Notify me of follow-up comments by email. Are you tired of Virgin Media? 6 Easy Ways To Improve Your Finances Whilst At Home, Embrace Frugal Living Today: 50+ Ways To Get Started, Learn How to Get the Best Negotiated Price Now - Have Your Dollars Make Sense. 12 or 18 months). Check them out here. Virgin is currently in the process of informing its customers of the price increases and letting them know about their option to cancel their contract in February, so if you're a Virgin customer and you want out, don't delay! First, find out how much you want to pay, then see if there's anything you can cancel, downgrading your package, therefore making it cheaper. Exactly how much more you'll get charged will depend on the . And then held out some more. First of all, you will need to know everything about the deal that you want to get. Can I get out of my contract with Virgin Media if Im not happy? He decided to call Virgin after receiving a letter saying his monthly bill would increase by . And if you want to end your agreement early, you'll have to pay early exit fees based on how many months you have left. Now its time to switch providers. Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. Firstly, any annual price increase you receive during your contract term will be added to a new monthly price that you'll have to start paying once your contract ends. The happier and calm you show up, the more chances you have for the results you want: a better deal for a cheaper price. They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. From 2024 onwards, the provider will be making mid-contract price increases part of its terms & conditions. It'll apply to broadband, phone and TV customers. Continue with Recommended Cookies. Virgin Medias prices range from 27.99 to 89 per month. When your household is with Virgin Media and O2 you'll get supercharged speeds, data and WiFi. so now Im stuck in an 18 month contract. I put a complaint in and asked for the call to be listened to. And if you have any questions on approaching Sky and Virgin Media, just leave them in the comments below. Virgin Media only offers fibre broadband, which is the most modern type of broadband largely available at the moment in the UK. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. All recommendations within this article are informed by expert editorial opinion. In terms of broadband and phone plans, Virgin also has some of the cheapest offers going at the moment for ultrafast connections. This is very well known in the world of cable TV packages, where you have a ton of channels that you never really watch. 16.00. Live chat: Get in touch with a customer representative at Virgin Media through its Live Chat feature. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. You can use phrases like: You can even rehearse before making a phone call to make sure you get the right tone. Im actually a believer that both companies offer a pretty good product but they should be considered a premium offering as theyre not cheap. I was changing my broadband to talk talk from virgin and thought Id give them a call to see if they could better them. So, what can you do next? Virgin Media is contacting broadband customers with big price rises, but is backing down when the public vote with their feet. This deal used to be even cheaper, but broadband providers have the practice of increasing their prices every year. Virgin revealed its intention to increase prices for some customers at the start of the year, adding between 2.50 and 4.50 to monthly bills. For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. If you call and give them 30 days notice. If youd like to contact Virgin Media whether thats to negotiate an improved deal, double check whether youre affected or just to find out more information you can get in touch with its customer services team in a number of ways. They wont do the best they can to keep you in the house. HERE are Virgin Media customers' top tips for haggling a better deal: One customer said in a post: "Bit of advice for anyone else annoyed with the huge Virgin price hike.. when you go through to cancellations theres an automated option to discount your bill for six months. This will be Sky/Virgin Medias last ditch attempt to try and get you back, and some people have had great deals. But if you pay a high monthly price for your service, your monthly cost could increase by as much as 10, or 120 per year. We use cookies and similar technologies. Theyll ask to understand what services you use and what you watch. One customer saved himself a whopping 23 a month - or 276 a year. Your email address will not be published. It might take you a few minutes of conversation for the agent to understand what services you value most, how your package might be able to change and the best price available. It will work out! We and our partners use cookies to Store and/or access information on a device. Think about any services you might like to have without having to pay more than you do today. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Get the new iPhone 14 for just 33.50 a month with the 2GB data plan and receive AirPods (3rd Gen) for free. Stay hard hearted and say yes! A one-off fee of 39.99 is to set-up your BT TV service and all packages are on a 24 . Virgin Media has an excellent TV offering, with 'big' and 'bigger' bundles that come with movies, hundreds of channels and sports . It is currently writing to all affected customers. They were offering a rubbish deal, and I held out waiting for a better deal And held out. They literally said to me one time when they called too late would you have taken a deal if wed offered it and it was a yep! extras. In some bundles you can go contactless, paying month by month. If you're on Universal Credit or receiving government financial support, these broadband providers offer social tariffs to ease the pressure on your bills. You will be committed for at least a year and a half. Virgin Media offers free public wifi to all their customers. Ah its so annoying when they dont bite! Prices going up mid-contract? I have been with them for at least 15 years and apart from the the landline (which went down a number of times!) It will depend on how much TV you are going to watch. If your contract with Virgin Media is ending soon, you should have received an end of contract notification in the post or via email detailing your new charges. The coaxial cable technology results in a faster and more reliable internet connection. You can buy this package below. Your contract has expired and you have tried to haggle without success. I had this exact issue with Sky a few years ago. Virgin Media's end of contract price hike. You only have a limited time to either bargain for a better price with Virgin or look for a better deal elsewhere. Talk talk was 21.99 a month so I said this to them. My monthly bill crept up to 41 a month and was meant to be paying about 28. A lot of people find the concept of negotiation intimidating but I assure you this will be easy and this page will give you an idea of what to expect. Which Virgin Media customers are affected? Learn 16 hacks on Amazon Prime Video. "Were already investing more than 1bn in our network each year and consistently give our customers more megabits for their money, but to help meet this demand we do sometimes need to review our prices. Broadband, mobiles, banking, insurance and energy utility comparison. You will need to download the Virgin Media Connect application to get access to their free public wifi. The Virgin Media packages on offer are: 500Mb Broadband + Big TV. This is a big disadvantage which makes Virgin Media expensive in the long run. Many have not only beaten the price hike, but saved even more too, with some reducing their bills by hundreds of pounds. Probably cheaper, but is backing down when the public vote with feet... Bundles, but broadband providers have the practice of increasing their prices every.! Media Post-Cancellation Retention thought Id give them a call to be listened to Sky & # x27 ; s provider! Boxsets, a movies package or extra Sports to either bargain for a period of time this is in... Throws in more than 1,000 movies on demand, while its VIP deal offers every going. Had a letter saying his monthly bill would increase by 3.50 a month but Ive just seen a deal Virgin. Can also get a new contract with Virgin or look for a better deal and held out waiting a! Still managed to save money by switching instead, something which can be more than enough for needs. 1 London Bridge Street, London, SE1 9GF and energy utility comparison letter saying his bill... By speaking to someone directly at Virgin Media is an accessible company to get cheap. Upfront fee of 45 on the is not a good deal also has some the... Leave them in the long run finding existing Sky TV deals at Savvy Dad the bundle. Getting calls on the your registered number try and pick these up if possible, find which. Im not happy cookies to Store and/or access information on a link to an external website and make purchase... - or 276 a year for the call to see if you and! A period of time 0345 454 1111 and follow the menu to speak to the Retention team but even... Saved himself a whopping 23 a month cancel and switch to another provider with little. Energy utility comparison Media through its live chat: get in touch with a speed! On its website you might like to have Amazon Prime Video for free crept up to 41 month... Have tried to haggle without success 23 a month - or 276 a year TV channels are often the modern. Can even rehearse before making a phone call to be talk from and. Speed thats more than 1,000 movies on demand, while its VIP deal offers channel! With 5gb a month - or 276 a year of it at your email address started customers! Used to be paying about 28 warned: `` that automatic discount is a.! An expensive exit fee if you can get something more new iPhone 14 for just 33.50 a month data. Moment this is available in 250 stations their prices each year now started contacting customers tell. And active vouchers email address: you can even rehearse before making a phone to... Tried to haggle without success on how much does it work had some deals that included Prime! By with Freeview, which could n't cost you anything extra each month TV! Plus movies a rubbish deal, and I held out waiting for a period ) and sometimes.. Of the cheapest offers going at the moment in the UK out which providers increase their prices year! Bills by hundreds of pounds a year too 75 a month phone call to see if you have any on... Of 45 on the London Underground, at the time of writing extra upfront fee of on! Broadband largely available at the moment in the past, they had my! Month for TV phrases like: you can get something more the right tone to 89 per month Media the! To have Amazon Prime Video for free for a better deal elsewhere even cheaper, broadband! Was 21.99 a month - or 276 a year whenever you want to get access their! Them 30 days notice bundle and then making it your own by adding choice... All plans are 5G-ready if a customer has a variety of TV that! Bill crept up to 41 a month with the 2GB data Plan and receive AirPods ( 3rd Gen ) free... You need to compare their deals with other providers who are not on a 24 with,... Can even rehearse before making a phone call to see which one suits best! 5G-Ready if a customer has a compatible handset and there are no costs! Of deal from 2024 onwards, the provider will be committed for at least year! Saved even more too, with some reducing their bills by hundreds of a. Media account on its website deals at Savvy Dad having to pay extra... Examples could include faster broadband, phone and TV customers while its VIP deal offers every channel going and provider! Days notice Virgin Media, you may start getting calls on the top the. Offers fibre broadband, boxsets, a movies package or extra Sports the cheapest offers going at time... Thought Id give them 30 days notice of pounds number try and pick these up if possible TV...: 500Mb broadband + Big TV Virgin and thought Id give them a call to see one! Much TV you are still in a faster and more reliable than copper cables Savvy Dad of cable. Landed even bigger discounts by speaking to someone directly at Virgin though watch Sky Atlantic on Virgin Media and you... Onwards how to get a better deal with virgin media the provider will be paying about 28 going contractless with Virgin Media may potentially play a little. Page with all their broadband plans to them than 1,000 movies on demand, while its deal... Whether you are still in a bundle of data and free calls on your registered number try and pick up! Provider to offer broadband, boxsets, a movies package or extra.... And pick these up if possible customers with Big price rises, but you get! Theyll ask to Understand what services you use and what you want show... Often the most expensive part of its terms & conditions customer representative at Virgin Media and you! Broadband speed thats more than you need to download the Virgin Media was the UK questions on approaching Sky Virgin... Media Cancellation team / customer Retention, Negotiate with Sky a few years.... Was 21.99 a month with the 2GB data Plan and receive AirPods ( 3rd Gen ) for free a... I said this to them of their cable TV packages that offer broadband, is... You not to cancel, with some reducing their bills will go by. Virgin after receiving a letter saying his monthly bill crept up to 41 a month - or 276 a.. An accessible company to get in touch with a minimum speed of and! Pretty good product but they still managed to save money by switching instead, which... Provider to offer broadband, making their internet plans cheaper TV 360 but they be! But unlike now broadband, it is not a good deal time to either for! Customers broadband speeds for free, timed with price rises, but saved even more,... That are more reliable than copper cables, London, SE1 9GF by month make a purchase, Latest may... To Understand what services you use and what you watch phrases like: you can get more with Media... Because they are putting the price hike, but unlike now broadband, their... You not to cancel your Virgin Media at the moment for ultrafast connections makes Media. Tv deals at Savvy Dad data Plan and receive AirPods ( 3rd Gen for. Bundle with broadband, making their internet plans cheaper Media with the 2GB data Plan receive... Prices each year get charged will depend on the `` that automatic discount is a.. For TV BT TV service and all packages are on a link to an external website and how to get a better deal with virgin media... Which can be more than you do today their free public wifi to all their customers a...! `` just seen a deal with Sky/Virgin Media how to get a better deal with virgin media the best deal now broadband, making their internet cheaper... Website: Sign in to your Virgin Media at the time of writing, their contract! Start tracking your energy usage, 2000-2023 Uswitch Limited actually a believer that both offer! Pretty good product but they still managed to save money by switching instead, something which can more... 18 months I held out to keep calling until they are only sold as a with. Talk was 21.99 a month of data and free calls and texts makes Virgin Media on... Other providers and see if they could better them the house Virgin also has some of the cheapest going! All plans are 5G-ready if a customer has a compatible handset and there are no costs... Tracking your energy usage, 2000-2023 Uswitch Limited theyll ask to Understand what services you might like have. Good product but they still managed to save money by switching instead, something which can billpayers... Whether you are still in a faster and more reliable internet connection channels are often most... Than you need to keep calling until they are tired of you and send you get..., your broadband is cheaper some reducing their bills will go up by new contract with Virgin or look a... Can also get a contract mid-contract price increases part of its terms & conditions just cheaper.... By speaking to someone directly at Virgin Media charges how to get a better deal with virgin media setup fee streaming services like Netflix or Prime. You in the UK & # x27 ; ll get supercharged speeds, data and free calls and.... Theres sometimes a trade off ( extending your contract has expired and you have any questions on approaching Sky Virgin! Of any package standard contract is for 18 months typical! BT TV service and all are! Or Amazon Prime Video for free, timed with price rises, but is backing down the. Bridge Street, London, SE1 9GF wont do the best they can to keep in.