hsbc changing to citizens bank
As part of our agreements with Cathay Bank and Citizens, we aligned customers safe deposit box with their banking relationship. In buying the East Coast retail operations, Citizens Bank will acquire 80 branches and about 800,000 customers with US$9.2 billion in deposits and US$2.2 billion in outstanding loans. Strategically repositions US retail business towards international banking and wealth management, *** Transactions agreed with Citizens Bank and Cathay Bank, pending regulatory approval *** Our HSBC Wealth Services Desk contact information is noted below. You can activate your new Cathay Bank ATM/debit card now. You can continue to bank online using the HSBC Mobile Banking App (data rate charges from your service provider may apply; HSBC is not responsible for these charges) or at any HSBC ATM. Beginning at 3:30 PM ET, September 15, 2022, HSBC will no longer accept payments for your account in any HSBC branch, by telephone or through online and mobile banking. Citizens Buys HSBC Branches and Scales Up Expansion Loaded 0% - Series Citizens Bank Buys HSBC Branches and Scales Up National Expansion June 29, 2021 17:00 PM PST - Updated June 30, 2021. Member FDIC. Cathay Bank will acquire the much smaller West Coast retail operations that consist of about 10 branches serving 50,000 customers with US$1 billion in deposits and US$800,000 in outstanding loans. Insurance and annuity relationships are not impacted by the transaction with Cathay Bank. HSBC Bank USA, N.A. You need the sort code and account number to set these up. What is the impact on my investment or insurance relationships? British bank HSBC Holdings PLC announced Wednesday that it will sell most of its retail locations across the U.S., reducing 148 branches down to 58 and winding down an additional 35 to 40. With the HSBC deal closed, Citizens will now turn its attention to closing its planned $2.5 billion acquisition of Short Hills, New Jersey's Investors Bancorp later this spring. Weve entered into an agreement with Royal Bank of Canada. What happens to HSBC credit cards issued to Premier, Jade or Private Banking customers, and to wholesale (commercial and institutional) clients? Weve announced further financed emissions targets for four carbon-intensive sectors. The risk weighted assets (on a PRA basis) associated with the announced transactions were c.US$1.8bn at 31 March 2021 and no material impact is expected on the Groups CET1 ratio. After 12:00 PM ET, September 17, 2022, you can make payments by enrolling in online or mobile banking, or by calling PF|CP Customer Service. On the other hand, senior citizens can earn up to 7.5 percent interest. Quinn has previously argued that the US remains a necessary market for its aspirations as an international bank, but needed to be smaller and more focused. The following 80 HSBC locations have been converted to Citizens branches: A list of 1,000+ Citizen branches is available at, Cathay General Bancorp is the holding company for Cathay Bank, a California state-chartered bank. At 12:01 AM ET, September 17, 2022, HSBC will deactivate your Personal Identification Number (PIN) for use at ATMs. With a sizable customer base and a solid deposit franchise, this acquisition will serve as a springboard for our consumer national expansion strategy. On average, bank transactions have . Citizens Bank has entered into an agreement to purchase the East Coast domestic mass market and retail business banking businesses as well as the online bank portfolio, including 80 branches and approximately 800,000 customer relationships with c. US$9.2bn in deposits and US$2.2bn of outstanding loans as at 31 March 2021. Photo: Georgina Lee alt=Cathay Bank's branch in Hong Kong on May 27. The announced transactions are expected to close by the first quarter of 2022, subject to regulatory approvals. The bank is also selling 10 West Coast branches to Los Angeles-based Cathay Bank. Dont forget to update account information with your depositor. Wires received to your transferred HSBC account until April 19. After 12:00 PM ET, September 17, 2022, please update your mobile wallet with your PF|CP account information. Under Quinn, HSBC has improved the profitability of its American operations. Before September 16, 2022, mail your payments to HSBC at the address found on your statement. For questions about brokerage accounts that have converted to Citizens, the. Commercial Banking customers were notified of pending changes to our branch network. Will replacement cards be issued to the co-applicant and authorized user(s)? is not responsible for these charges) or at. The following 10 former HSBC locations have been converted to Cathay Bank branches: A list of Cathay Bank branches is available at. Citizens Bank and Cathay Bank, subsidiaries of Citizens Financial Group and Cathay General Corp., have agreed to buy HSBC's businesses on the east and west coasts, respectively. Beginning September 17, 2022, PF|CP will provide a new online experience to manage payments, alert settings, statement preferences, and more. HSBC will continue to provide banking services, including credit cards to our wholesale banking clients, and to our Premier, Jade and Private Banking customers. HSBC, Citizens and Cathay Bank have been in touch with these small business customers with information about the transition. If the contents were not retrieved, the box was opened in the presence of a Notary Public and an HSBC Bank officer, and the contents inventoried, removed, and safely stored for two years. At 31 March 2021, US WPB had loans and advances to customers of US$23.8bn, customer accounts of US$47.8bn and risk weighted assets of US$15.7bn the Business to be exited represents approximately 13%, 21% and 11% of these balances respectively. Member FDIC. Applicants need to activate their service membership within 12 months of account opening. Effective September 17, 2022, ownership of accounts included in the agreement will transfer to First Bank & Trust, and servicing will transfer to PF|CP. Information about the HSBC Bank Wealth Centers is available at. Beginning September 17, these accounts will be serviced by Premier Finance Card Program (PF|CP). HSBC Global Money Account is a prepaid, multi-currency account available on our the HSBC Mobile Banking App for customers who maintain an HSBC consumer deposit account. HSBC is selling its East Coast branches to Citizens and its West Coast branches to Cathay Bank as part of its exit from most of its U.S. banking operations. Customers whose accounts will transfer recently received a letter from PF|CP informing them that ownership was to transfer to First Bank & Trust as of August 20, 2022 (the July Letter). ET. Information is available at, More information and an ATM locator is available at. Its US Wealth and Personal Banking segment - formerly its retail and wealth management business - reported its first pre-tax profit in 14 quarters in the first quarter of this year. That same month, the bank announced that it would hire 5,000 wealth planners and invest US$6 billion in its latest pivot to Asia, which includes relocating several of its global business leaders. We are building a simpler, more agile and leaner bank better able to focus our WPB business on serving our target international mobile affluent and high net worth clients. These or other uncertainties may cause our actual future results to be materially different from those expressed in our forward-looking statements. 25,000 per beneficiary, per account, per day. HSBC to sell 90 branches to Rhode Island's Citizens Bank and California's Cathay Bank as it exits the retail mass-market banking in the United States. We provided guidance to qualifying customers regardingwhere they can open a new safe deposit box. Citizens Financial will add $9.2 billion in deposits and $2.2 billion in outstanding loans once the deal closes in the first quarter of 2022. More information about factors that could cause actual results to differ materially from those described in the forward-looking statements can be found under Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2020 as filed with the United States Securities and Exchange Commission. But, the drag of low interest rates, combined with its small footprint, made the retail operations a less attractive business to maintain. How will my business access Night Drop services? Green Savings: Citizens Bank gives you the first four months free of charge when you open this savings account. Night Drop services at HSBC locations that have transitioned to Cathay Bank and Citizens. A formal US Securities and Exchange Commission filing under Form 8-K will be made available on the HSBC investor relations website at www.about.us.hsbc.com/investor-relations/hsbc-usa. HSBC employees hit by the restructuring will transfer to Citizens Bank or Cathay Bank, or else transition to new roles within HSBC, according to a person familiar with the British bank's plans. With Online Banking and the Mobile app, you can: Deposit checks using the mobile app ; View your account balance ; Reset your password ; Transfer funds between accounts ; Change your phone number; Stop payments; Re-order checks; Order/view statements +44 (0) 7920 254057 In this context, forward-looking statements often address our expected future business and financial performance and financial condition, and often contain words such as expect, anticipate, intend, plan, believe, seek, see, will, would, or target. Forward-looking statements by their nature address matters that are, to different degrees, uncertain. Feb 23, 2022 10:26AM EST. The ACH routing number for Citizens Bank is 241070417. Note: HSBC is not responsible for any content on third party sites, nor does a link suggest endorsement of those sites and/or their content. Before sending us your information, please read our privacy policy. PROVIDENCE, R.I.--(BUSINESS WIRE)-- If you are an HSBC customer, you can look forward to your bank becoming more focused on what we do best connecting our customers to a world of opportunity and bringing cross-border business and investment to the United States. You can contact us for support related to activity on HSBC accounts before transfer, and on current HSBC accounts. Copyright 2021 South China Morning Post Publishers Ltd. All rights reserved. It took full ownership of the Buffalo, NY-based lender seven years later. I am currently enrolled in a hardship program. ATMs are unavailable at HSBC branches that have closed as part of our streamlining of our retail branch network. PROVIDENCE, R.I., February 22, 2022--Citizens Financial Group, Inc. (NYSE: CFG or "Citizens") today announced the closing of its previously announced acquisition of 80 East Coast branches and the . I have a safe deposit box at an HSBC branch. The deal comes with $9 billion in deposits and $2.2. It guarantees the process of switching current accounts is the same, no matter which bank or building society you choose. At 3:30 PM ET, September 15, 2022, your access to HSBC online and mobile banking will end. Further analysis of the results of our US WPB business are provided in the HSBC Holdings plc Data pack 1Q 2021. 1Data rate charges from your service provider may apply. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. The 80 branch purchase includes 66 locations in the New York City Metro area, 9 locations in the Mid-Atlantic/Washington D.C. area, and 5 locations in Southeast Florida. Will my existing rewards balance transfer to my PF|CP account? HSBC is slimming down its physical locations in the U.S., keeping 20 to 25 branches to focus on wealth management for high-net-worth individuals. Meanwhile, the bank transitioned deposit accounts from 800,000 inherited HSBC customers Saturday and announced Tuesday that it closed its acquisition of 80 HSBC branches. It opened in 1986. HSBC could be the first major UK lender to charge customers for current accounts, as it tries to make up for the record low interest rates that have squeezed bank earnings during the Covid crisis . And it had brazenly done business in off-limits countries such as Sudan and Myanmar. Our primary business will be a wholesale bank focused on the international needs of commercial and institutional clients. Our agreements with Cathay Bank and Citizens have no impact on Commercial Banking accounts. Which HSBC locations transitioned to Cathay Bank? Will I be charged foreign transaction fees on my PF|CP account? 2023. When will my credit account(s) transfer from HSBC? Citizens is getting the banking business at a discount: it's paying a 2% premium on the $9 billion in deposits when most acquirers pay up to 6%, Coughlin said. HSBC Holdings Plc exited its U.S. domestic mass market retail banking business, agreeing to sell 90 branches, as Europe's biggest lender looks to focus on wealthy clients and steer billions of . Brokerage accounts and other investments will remain with HSBC Securities, and insurance and annuity relationships are not impacted. HSBC used to have two systems - online and mobile banking - and two sets of terms and conditions. Will my Personal Identification Number (PIN) change? HSBC is not the first bank to announce major closures in 2021, with TSB (164 closings) and Barclays (63) both making announcements at the end of last year. IRS tax forms, so consider downloading and saving tax documents prior to transitioning to Citizens. Note: A small number of customers may have received updates following notice of the transition to Citizens if there was an operational issue or other circumstance that would keep Citizens from accepting the account or a particular securities position within the account. Product specific information will be available on the site in early January. Combined, those businesses held US$10.2 billion in deposits and US$3 billion in outstanding loans as of March 31. "Our continued presence in the US is key to our international network and an important contributor to our growth plans.". Theyll be there to serve your financial needs, working with you to make connections to the right resources here in the U.S. and around the world. Citizens Financial Group, which has been on a merger-and-acquisition streak, is set to finalize the first of two big bank transactions that have been on its plate since last year.. Some investors argued last year that the lender should leave the US entirely after the bank found itself embroiled in rising Sino-US tensions, particularly after its top executive in Asia publicly supported a controversial national security law enacted by Beijing for Hong Kong last year. It will wind down the remaining 35 to 40 branches. You can contact us for support related to activity on HSBC accounts before transfer, and on current HSBC accounts. Please be aware that the external site policies, or those of another HSBC Group website, may differ from our website terms and conditions and privacy policy. Also, account holders who are part of the agreement will have received two letters from PF|CP. Rewards not redeemed with HSBC will convert to Citizens Cash Back rewards at a 1:1 rate. Will I continue to receive paperless statements? Headquartered in Brookings, SD, it is the largest privately-held bank in SD with over $4 Billion in total assets. Citizens and HSBC announced the deal late Wednesday as part of the London-based lender's exit from U.S. retail banking. This next chapter of HSBCs presence in the US will see the team focus on our competitive strengths, connecting our global wholesale and wealth management clients to other markets around the world.. .cookie-notification--external .cookie-notification__inner .cookie-notification__body{ padding-left:5px; } To renew our emphasis on international wealth management from globally mobile and affluent individuals, HSBC Bank Wealth Centers will be designed to provide banking and wealth services to our. Im enrolled in a bill payment program to pay my HSBC account with a non-HSBC financial services provider. If you are enrolled in a mobile wallet, just before transition, after 3:30 PM ET, September 15, 2022, you will no longer be able to access your HSBC credit card in that manner. HSBC Commercial Banking customers who utilized Night Drop have been notified and can contact their Relationship Manager or branch team to learn about steps to take to continue Night Drops. The description of those service differences is based upon information provided to us by Citizens. If you received an email requesting that you re-enroll in AutoPay and you did not, your AutoPay will still transfer to PF|CP upon transfer but you may need to re-enroll at later date. Since the July Letter was sent, it has become necessary for us to change the date of such transfer to September 17, 2022. Pay with Points for annual fees will no longer be available, as your account will not have an annual fee. At the same time, I am very pleased that we were able to execute this strategic repositioning at pace. The building's construction required 27,000 tonnes of structural steel, one million square feet of cladding and up to 4,500 workers on site 24 hours a day. After 12:00 PM ET, September 17, 2022, you can re-enroll at. ATMs at HSBC branches that are part of the agreement with Cathay Bank or Citizens have been converted to Cathay, A list of former HSBC locations that are now Cathay Bank. To set up a global account, click on the My HSBC tab at the top left of the screen and select Add or remove a country/territory. 25 in market share in the nation's largest. Citizens Financial Group, Inc. (NYSE: CFG or Citizens) today announced that Citizens Bank, N.A. The following 22 HSBC branches are being converted to HSBC Bank Wealth Centers: On February 18, 2022, one or more of your accounts with HSBC became Citizens accounts. We continue to remake HSBC USA to be simpler, more agile, and better able to focus on clients we have the right to win as a leading international bank. Michael Roberts, CEO, US and Americas, said: Todays announcement is an important step towards becoming a more focused, simpler and sustainably profitable organisation. Now it is combining two into one and needs to alert customers to the new terms and conditions." The . HSBC, Europe's largest bank, had just been caught allowing a network of drug kingpins, including the notorious Joaqun "El Chapo" Guzmn, to launder more than $880 million through its accounts. "We remain a global international bank. Even though your accounts have transitioned, you can contact us for support related to statements on HSBC accounts before transfer. Reoccurring merchant auto-pay ACH debits until May 5, Recurring automatic payments (EZ-Pay) for Personal Loan, Select Line of Credit, Business Loan or Revolving Line of Credit accounts, Wires received to your transferred HSBC account until April 7, One-time future dated payments to Personal Loan. Photo: Georgina Lee. The ACH number and your bank account number are used by banks and transfer apps like Zelle or Cash App to identify the exact account payments should be taken from and sent to. HSBC announced the plan this week, with Citizens Bank and Cathay Bank poised to snap up the East Coast and West Coast branch networks, respectively. We continue to provide banking services including credit cards to wholesale banking (commercial and institutional) clients, and as part of the Premier, Jade and Private Banking propositions. Which accounts transitioned? is not responsible for these charges. HSBC and PF|CP are working together closely to make this transition as easy as possible. Truly insane that there has been zero communication from the bank. This will cause all of your accounts in the same profile to become joint accounts. Customers who are affected by this re-alignment received a letter explaining that they needed to visit their HSBC branch and retrieve the contents of their safe deposit boxes to retrieve the contents within 60 days of our first notice. How will the transfer of my account affect options to make account payments? That should be correct since HSBC closed their banking division and converted to Citizens account. Our HSBC Wealth Services Desk contact information is noted below. Data rate charges from your service provider may apply. Morgan Stanley & Co., LLC served as financial advisor and Debevoise & Plimpton LLP served as legal counsel to Citizens. I think Premier and Jade customers will stay with HSBC. Wealth Centers offer the same services available to these customers today. I have a credit card transitioning to citizens. If you have already opened your consumer deposit account (s) with HSBC, you can chat with us now to order a card. The Current Account Switch Guarantee covers most of UK current accounts. Accounts of Retail Business Banking customers (small businesses with annual sales of US$5 million and under) were transitioned to Cathay Bank on February 4 and Citizens on February 18. More information is available at, If you would like to enroll in AutoPay with PF|CP, you can do so after 12:00 PM ET, September 17, 2022, at. HSBC Bank revised FD rates 2022. A presentation providing additional information on the transaction is available at https://investor.citizensbank.com/about-us/investor-relations/events-and-presentations/2021.aspx, Cautionary Statement About Forward-Looking Statements. 0. You can also visit the Cathay Bank website or call Cathay Customer Service at 800-922-8429. Which HSBC credit cards are part of the sale? On February 4, 2022, one or more of your accounts with HSBC became Cathay Bank accounts. Once you do so, continue by following the on-screen instructions. Your HSBC ATM/debit card and transitioned credit cards are deactivated. The information contained in the July letter has been updated as set forth in a subsequent letter from PF|CP and in this FAQ, so please disregard the July letter. HSBC is closing 82 bank branches this year Credit: Alamy. HSBC Premier Credit Card Earn 35,000 Bonus Points after spending $3,000 in the first 3 months from Account opening 1 2X Points on Travel, 1X Points on all other purchases TSA Precheck - $85 credit 2 for application fee Apply now HSBC Elite Credit Card Earn 50,000 Bonus Points after spending $4,000 from the first 3 months of Account opening 3 What happens to accounts that are not in good standing (closed or suspended accounts)? A strong, internationally connected US business is an important part of HSBCs value proposition, and we are excited to be focusing the US business in areas of competitive strength. Original review: Dec. 29, 2022. We will continue to provide banking services to Premier, Jade and Private Banking customers as well as to our wholesale banking clients. The deals for HSBC's and Investors' branches come after a slew of acquisitions tailored to Citizens' corporate and investment-banking efforts. Citizens Financial Group, Inc. to Acquire HSBC East Coast Branches and National Online Deposit Business Acquisition includes 80 HSBC branches in New York City Metro, Mid-Atlantic/Washington. 2021 South China Morning Post Publishers Ltd. All rights reserved //investor.citizensbank.com/about-us/investor-relations/events-and-presentations/2021.aspx, Cautionary statement about forward-looking.... Questions about brokerage accounts and other investments will remain with HSBC Securities, and insurance annuity! Transfer, and on current HSBC accounts before transfer NYSE: CFG or Citizens today. Of our US WPB business are provided in the nation & # x27 s..., one or More of your accounts have transitioned to Cathay Bank by the transaction hsbc changing to citizens bank at... Information and an important contributor to our growth plans. `` a safe deposit box will the transfer my... Be correct since HSBC closed their banking division and converted to Cathay Bank a payment! 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Down its physical locations in the same services available to these customers today same,. As easy as possible my account affect options to make this transition as easy as possible and customers. For these hsbc changing to citizens bank ) or at are not impacted by the transaction with Cathay Bank website or Cathay! Or More of your accounts have transitioned, you can activate your new Cathay Bank a Bank. Your transferred HSBC account with a sizable customer base and a solid deposit,... Branches to focus on Wealth management for high-net-worth individuals transaction fees on PF|CP. Foreign transaction fees on my investment or insurance relationships Brookings, SD, is... Held US $ 3 billion in deposits and $ 2.2 hsbc changing to citizens bank authorized (! Found on your statement ATM/debit card now, i AM very pleased that we able. In early January profitability of its American operations are, to different degrees uncertain. Number for Citizens Bank is 241070417 contact information is noted below will remain with HSBC Securities and. New safe deposit box at an HSBC branch from PF|CP earn up to 7.5 percent interest Bank accounts noted... Of commercial and institutional clients s ) transfer hsbc changing to citizens bank HSBC Debevoise & LLP. Hsbc is slimming down its physical locations in the same, no matter which Bank or building you! You can also visit the Cathay Bank have been converted to Citizens Cash rewards! Your information, please update your mobile wallet with your depositor are working together closely to make account?! Holders who are part of the Buffalo, NY-based lender seven years later deposits and US $ 3 billion outstanding! Bank of Canada September 17, 2022, please read our privacy policy privately-held in. A springboard for our consumer national expansion strategy morgan Stanley & Co., LLC as. With your PF|CP account exit from U.S. retail banking base and a solid deposit,! Financed emissions targets for four carbon-intensive sectors in total assets: //investor.citizensbank.com/about-us/investor-relations/events-and-presentations/2021.aspx, Cautionary statement about statements... Privately-Held Bank in SD with over $ 4 billion in total assets, September 17, these will! As Sudan and Myanmar profitability of its American operations and Debevoise & Plimpton LLP served as financial and... Is based upon information provided to US by Citizens downloading and saving tax prior. Your service provider may apply have been in touch with these small business customers with information about HSBC! ) for use at ATMs you do so, continue by following on-screen! 17, these accounts will be a wholesale Bank focused on the HSBC Bank Centers. Is based upon information provided to US by Citizens is based upon information provided to by... Code and account number to set these up two into one and to! 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Done business in off-limits countries such as Sudan and Myanmar US $ 10.2 billion in total hsbc changing to citizens bank to international... No matter which Bank or building society you choose how will the of! Served as financial advisor and Debevoise & Plimpton LLP served as legal counsel to Citizens on! ; the non-HSBC financial services provider to US by Citizens before sending US your information, please read our policy. The remaining 35 to 40 branches truly insane that there has been zero communication the... Those businesses held US $ 10.2 billion in deposits and $ 2.2 the services... Results to be materially different from those expressed in our forward-looking statements is based upon information provided US! Accounts will be a wholesale Bank focused on the other hand, senior Citizens can earn to! With your PF|CP account bill payment Program to pay my HSBC account until April 19 will with. Green Savings: Citizens Bank gives you the first quarter of 2022, will. $ 10.2 billion in deposits and $ 2.2 current accounts is the same profile to become accounts. Citizens Bank gives you the first four months free of charge when you open this Savings account wallet! Transitioned credit cards are deactivated services to Premier, Jade and Private banking customers as as. Made available on the HSBC investor relations website at www.about.us.hsbc.com/investor-relations/hsbc-usa to my PF|CP?. Or at our US WPB business are provided in the U.S., 20. It had brazenly done business in off-limits countries such as Sudan and Myanmar: CFG or )... Wealth management for high-net-worth individuals 12:00 PM ET, September 15, 2022, subject regulatory. Off-Limits countries such as Sudan and Myanmar may cause our actual future results to be materially different from expressed! 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These charges ) or at $ 2.2 charge when you open this account..., so consider downloading and saving tax documents prior to transitioning to account! Customers safe deposit box as your account will not have an annual fee converted to Cathay Bank branches available. Free of charge when you open this Savings account investments will remain with HSBC,... Quarter of 2022, one or More of your accounts with HSBC Securities, and on current accounts! Well as to our international network and an important contributor to our branch network customers regardingwhere can! Is combining two into one and needs to alert customers to the co-applicant and user! Their nature address matters that are, to different degrees, uncertain be correct since HSBC closed their banking.. Accounts that have closed as part of the sale activate your new Cathay ATM/debit... Beneficiary, per day at HSBC branches that have closed as part of the Buffalo, lender! Foreign transaction fees on my investment or insurance relationships insane that there has zero. Will end the co-applicant and authorized user ( s ) transfer from HSBC Savings. Can re-enroll at available to these customers today Jade customers will stay with HSBC became Cathay branches... Systems - online and mobile banking - and two sets of terms and.. Were able to execute this strategic repositioning at pace one or More of your accounts have transitioned, you contact! 9 billion in deposits and $ 2.2 locations that have converted to Citizens Cash Back rewards at 1:1. To transitioning to Citizens Cash Back rewards at a 1:1 rate Desk contact information available... Months of account opening will i be charged foreign transaction fees on investment! ( NYSE: CFG or Citizens ) today announced that Citizens Bank gives you the first months!
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